ZapCards Support

Getting Started

ZapCards is designed to help you learn and remember information using scientifically-proven spaced repetition techniques. Here's how to get started:

1. Create Folders

Start by creating folders to organize your flashcards. You might create folders for different subjects, courses, or topics.

2. Add Flashcards

Within each folder, create flashcards with questions on the front and answers on the back. You can also add images or format text to help with memorization.

3. Review Regularly

The app will schedule reviews at optimal intervals using the SuperMemo algorithm. Cards you find difficult will appear more frequently, while well-known cards will appear less often.

4. Track Your Progress

Visit the dashboard to see statistics about your learning progress, including retention rates and study streaks.

Frequently Asked Questions

How does the spaced repetition system work?

ZapCards uses the proven SuperMemo algorithm to schedule reviews at the optimal time for memory retention. When you review a card, you rate how well you knew the answer. Based on your rating, the app calculates the best time to show you that card again. Cards you find difficult will appear more frequently, while well-known cards will appear less often.

Is my data backed up?

Yes! ZapCards uses iCloud sync (when available) to back up your data across all your Apple devices. This ensures that your flashcards and progress are always safe and accessible. If iCloud is not available, your data will be stored locally on your device.

Can I import or export flashcards?

Currently, ZapCards supports manual creation of flashcards. Import/export functionality may be added in future updates. Please contact us if this feature is important to you.

How can I optimize my learning with ZapCards?

For the best results with ZapCards:

Review cards regularly as scheduled by the app
Create concise, clear flashcards with one concept per card
Use images when appropriate to aid memory
Be honest when rating your knowledge of each card
Study in a distraction-free environment

How do I reset my progress?

You can reset progress for individual folders by going to the folder details screen and selecting the reset option. This will reset the learning progress for all cards in that folder while keeping the cards intact.

Troubleshooting

Common Issues

iCloud Sync Not Working

If your data isn't syncing across devices:

Ensure you're signed in to the same iCloud account on all devices
Check that iCloud is enabled in your device settings
Verify you have sufficient iCloud storage space
Try restarting the app or your device

App Performance Issues

If you experience slowdowns or crashes:

Update to the latest version of the app
Restart your device
Ensure you have sufficient storage space on your device
If problems persist, contact our support team

Need more help? We're here for you. Choose your preferred method of contact below: